Supercharge your CRM with a
chatbot platform with CRM integration. Sinch Chatlayer connects directly to your backend systems via API plugins and custom code actions, allowing your bot to access and update customer data in real-time. Personalize every interaction based on purchase history and preferences, deliver targeted offers, and ensure seamless handoffs to live agents with complete context. Create a unified view of the customer journey and drive higher conversions through data-driven conversations.